In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
"Takeaway/We/Us/Our" means Dawat Indian Takeaway
"Website" means www.dawatonline.uk
"Application" means the Dawat Indian Takeaway mobile application used for placing food orders
These Terms and Conditions govern the sale of all goods by us and form the basis of the contract between you and us. If you wish to place an order, our Website/Application will guide you through the ordering process.
Before submitting your order, you will have the opportunity to review and amend it. Please ensure that you have checked your order carefully and read these Terms and Conditions. If you are unsure about any part, please contact us for clarification.
When you place an order, you will receive an acknowledgement via email and/or webpage confirming receipt of your order. This acknowledgement does not mean your order has been accepted.
A contract is only formed when we send confirmation (via SMS, email, or other digital means) that your order has been dispatched. Only the items listed at dispatch will be included in the contract.
We aim to ensure all details, descriptions, and prices are accurate. However, errors may occur.
If we discover an error in pricing:
If we cannot contact you, your order will be treated as cancelled. If payment has already been made, you will receive a full refund.
Delivery charges, where applicable, will be clearly displayed and included in the total cost.
Once your order has been dispatched and confirmed, payment will be processed for the goods purchased as listed in your order.
Collection and delivery times are approximate only. While we aim to deliver within the estimated time, exact delivery times cannot be guaranteed.
For refunds, disputes, or charge-backs related to online orders, please contact us:
Dawat Indian Takeaway
67 Victoria Rd, Saint Austell, PL25 4QF
Phone: 01726 473363
Once your order is confirmed and payment has been taken, it cannot be cancelled and is not eligible for a refund.
If you need to make changes, please contact us immediately on 01726 473363, and we will try our best to assist.
If your order does not meet expectations, you can provide feedback via our Website/Application or contact us directly.
If you are unhappy with the quality of food or service and wish to request compensation, please contact us directly. We will handle your complaint through our internal procedures.
Our customer support team will assist with any enquiries related to your order.
You can contact us via:
Use of our Website/Application is also governed by our Privacy Policy and Terms of Use, which are incorporated into these Terms and Conditions.
We reserve the right to update, change, or remove any part of our Website/Application or services at any time without prior notice.
If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will remain valid.
If we do not take action after a breach of these Terms, we still retain the right to take action in future cases.
These Terms and Conditions are governed by the laws of England & Wales.
As a consumer, you will retain any rights granted under the laws of your country of residence.
Any disputes will fall under the jurisdiction of the courts of the United Kingdom, depending on your residency.
Dawat Indian Takeaway
67 Victoria Rd
Saint Austell
PL25 4QF
Phone: 01726 473363
Website: www.dawatonline.uk
If you have any food allergies or dietary requirements, please contact us directly before placing your order.
We strongly recommend confirming all allergy-related requests with us directly, even if you have added notes online.
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